Why do I have multiple customer numbers (CID)?

There may be times that customer accounts have been duplicated in our system. Please contact us if for more details on how to consolidate all your general billing accounts.

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1. What bills are under General Billing category?
2. When is my bill due?
3. How can I pay my bill?
4. How can I make a change to my mailing address?
5. I have older invoices due. How will my payment be applied?
6. When I processed my payment. Is that payment posted on my account immediately?
7. I processed my payment yesterday, but the charge is not posted on my bank account/credit card statement yet. Why?
8. Why do I have multiple customer numbers (CID)?
9. Have other questions regarding your bills?
10. What is the City Fiscal Year?