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Phase One Reopening May 18, 2020
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Minibus Survey and Routes
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COMMUNITY BUS QUALITY SURVEY
HOW CAN WE IMPROVE?
Thank you taking the time to help us improve your experience with the City's minibus system.
1. How often do you ride the minibus?
Based on your response above, please answer only ONE of the questions below:
How many one-way trips per day?
How many one-way trips per week?
How many one-way trips per month?
2. How would you rate the condition of the minibus?
Consistently High Quality
Quality Varies Daily
3. Which route(s) do you ride? (Check all that apply)
4. Do you get on or off at the following stops?
Pembroke Memorial Care Center
5. What is/are the primary reason(s) you use the minibus?
Visit Medical Facility
Commute to and from Work
If you checked other, please explain below:
6. You primarily use the minibus on:
SERVICE AND ENVIRONMENT
1. How long do you typically wait for the minibus?
Less than 5 Minutes
5 to 15 Minutes
15 to 30 Minutes
More than 30 Minutes
2. How do you rate customer service?
Friendly and helpful
Varies on Each Call
3. How would you rate the driver?
Friendly and Helpful
Varies on Each Ride
4. How would you rate the minibus brochure?
Clear and easy to understand
Unclear and difficult to understand
5. Are the minibuses clean and inviting?
6. Would you use a stop at Aventura Mall?
7. Would you benefit from a Sunday Route?
About you (Optional):
* indicates required fields.
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